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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chelsea Eichler

May 8, 2026

5  out of  5
rating by Chelsea Eichler
"Such an easy set up and great communication"
We responded:
"Chelsea, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Katie Young’s Team!"
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Megan Fitzgibbons-Sanchez

May 8, 2026

5  out of  5
rating by Megan Fitzgibbons-Sanchez
"Heather and Danielle both gave us GREAT service about some concerns we were having regarding our policies. They were super helpful, knowledgeable, and kind in all their conversations (which I had several)! Thank you ladies for your great service!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Katie Young’s Team here in Springfield . "
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Billie B

May 8, 2026

5  out of  5
rating by Billie B
"Danielle was very knowledgeable, friendly and helpful when I stopped by to post a payment for my son who was working."
We responded:
"Thank you so much, Billie! We are so thankful for the opportunity to serve your insurance needs! "
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Lauri Skeeters-Smith

May 1, 2026

5  out of  5
rating by Lauri Skeeters-Smith
"Wyatt from Katie Young State Farm Insurance agency was amazing to work with. He was very patient with my many questions and also saved me thousands on home owners and vehicle insurance!! Give them a call!!"
We responded:
"Thank you for the fantastic review, Lauri! We are always here to help with your insurance needs here in Springfield . "
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steve clark

May 1, 2026

5  out of  5
rating by steve clark
"Kolton provided great customer service in a professional manner. As a new customer I am very pleased and confident this relationship will continue and only improve."
We responded:
"Thank you so much, Steve! "
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Melissa Brown

May 1, 2026

5  out of  5
rating by Melissa Brown
"They are always friendly and get right back to u to help.. never have had a problem with them. They r great."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Katie Young’s Team. "
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Y Pham

April 30, 2026

5  out of  5
rating by Y Pham
"Their staff is knowledgeable, professional. Also they are very quick to get ahold of and super helpful."
We responded:
"Thanks so much for the fantastic rating, Y! We are so glad you had a positive experience with us here on State Farm Agent Katie Young’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Michael Putnam

April 30, 2026

5  out of  5
rating by Michael Putnam
"While trying to purchase a vehicle from CARVANA. Katie Young’s staff spent 2 days 7text messages and 4 phone calls trying send the right documents to make CARVANA happy. Thank you Diane and Colton"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Gayle Finigan

April 30, 2026

5  out of  5
rating by Gayle Finigan
"Highly recommend Katie Young and her knowledgeable, friendly staff."
We responded:
"Thanks so much for the amazing review, Gayle! We really appreciate your support here in Springfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Mike Landgrebe

April 29, 2026

5  out of  5
rating by Mike Landgrebe
"I went into Katies office to review my coverages on a property that I own. After sitting with Katie and answering a few questions, she decided that I was probably over insuring the property. After making a few adjustments Katie saved me a couple of hundred dollars on my premiums. Kudos to Katie and her staff for looking out for her customers."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Katie Young’s Team. "
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Matthew Trusler

April 27, 2026

5  out of  5
rating by Matthew Trusler
"Its great going to them for my insurance needs. Previously I've only ever had faceless completely automated insurance to deal with, but I called them and they make sure that I know there's a person who is helping to take care of me, making sure I understand what's happening and finding as many discounts I can. Which makes a huge difference compared to anywhere elseand I'm glad I choose them for my insurance!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Katie Young’s Team."
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Valory Jordan

April 27, 2026

5  out of  5
rating by Valory Jordan
"Katie and crew are phenomenal! They take good care of us. Katie is exceptional and you can tell that she takes pride in making our life decisions easier for us and keeping us protected. I'm a 61 yr old woman and cancer survivor, I've dealt with several insurance agents and companies, many don't really care about the people they represent. Katie Young is very special, she really does care. She is very knowledgeable about all services that she provides and will take the time to sit down with you and discuss how each service would fit into your personal lifestyle. She makes sure you understand everything before you walk out her office door. If you can't walk into your insurance agent's office and feel confident that you're not just an insurance premium or deposit for investments, then I strongly recommend that you call Katie Young State Farm Insurance and step into her office, you will be treated with utmost respect, and I guarantee that you will never have to look elsewhere for any type of service she provides. I know because I won't."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Shona Baker

April 27, 2026

5  out of  5
rating by Shona Baker
"I have had this insurance company for a year. Never any worries nor problems. Everything is efficient and taken care of in a timely manner. 5 stars and above is what I rate them! Katie is the best!"
We responded:
"Thank you, Shona! We appreciate your kind words and the opportunity to serve your insurance needs!! "
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hannah canterbury

April 27, 2026

5  out of  5
rating by hannah canterbury
"Great prices and wonderful people"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Katie Young’s Team! We deeply appreciate your kind words here in Springfield . "
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Dawn Canterbury

April 27, 2026

5  out of  5
rating by Dawn Canterbury
"Always helpful fast and courteous they take care of you like family 🩵"
We responded:
"Thanks so much for the amazing review, Dawn! We really appreciate your support here in Springfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Meredith Antonetti

April 23, 2026

5  out of  5
rating by Meredith Antonetti
"Danielle made the process painless. She asked me some questions in order to customize my personal insurance needs, then gave me the best price. The cost was much lower than I expected, I’m very pleased."
We responded:
"We are grateful for your 5-star review, Meredith! Thanks for taking a moment to share your positive rating of State Farm Agent Katie Young’s Team here in Springfield . "
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Derek Voorhees

April 23, 2026

5  out of  5
rating by Derek Voorhees
"Whether it's a quick phone call needing clarification or a more serious matter requiring a longer conversation, Katie and her team have consistently been competent and kind in their assistance."
We responded:
"Derek, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Katie Young’s Team is just a call or email away!"
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Zach

April 22, 2026

5  out of  5
rating by Zach
"Great communication when needing help and easy to understand"
We responded:
"Thanks so much for the amazing review, Zach! We really appreciate your support here in Springfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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jason clagett

April 20, 2026

5  out of  5
rating by jason clagett
"They were great got my monthly payment cut in half for the same coverage."
We responded:
"Thank you for your kind review of State Farm Agent Katie Young’s Team. We appreciate it!"
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Reece Szepelak

April 17, 2026

5  out of  5
rating by Reece Szepelak
"Katie young agency is AMAZING! Quick, efficient, and SO kind anytime I reach out. Truly feel like I’m in great hands when it comes to insurance!"
We responded:
"Reece, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Katie Young’s Team is just a call or email away!"
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Katie Eichler

April 15, 2026

5  out of  5
rating by Katie Eichler
"I have been working with Katie Young since 2018. She is warm and professional, her team is very responsive and ready to tackle whatever challenge or inquiries. Their prices are very competitive. Best Insurance agent I have ever encountered!"
We responded:
"Thank you for taking the time to leave such a great review, Katie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Kayla McCloughan

April 14, 2026

5  out of  5
rating by Kayla McCloughan
"Great and easy to work with! Best rates we were able to find as young homeowners!"
We responded:
"Thank you for the fantastic review, Kayla! We are always here to help with your insurance needs here in Springfield . "
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Jessica Brown

April 13, 2026

5  out of  5
rating by Jessica Brown
"They are great and friendly! The staff want to help and find you the best rates and are interested in there clients as people and recommend coverage based on you"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Roxanne Chinazor Okeke

April 13, 2026

5  out of  5
rating by Roxanne Chinazor Okeke
"Over the phone, both Katie and Danielle over at State Farm were both very helpful in getting me set up for the State Farm app, troubleshoot technical issues and answer any questions I had about the policy. I appreciated their patience in the interaction."
We responded:
"Roxanne, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Katie Young’s Team!"
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Jon Bircher

April 10, 2026

5  out of  5
rating by Jon Bircher
"Great service, great insurance company, and great people at Katie Young-State Farm Insurance! Have been a customer of hers for years, and plan to continue! They're the best!"
We responded:
"Thank you, Jon! We appreciate you so much! "