State Farm® Insurance Agent Katie Young

"Upon my visits, I am always received and treated with respect and compassion. They are patient and hospitable, answering my questions and concerns with honesty and efficiency leaving me with a secure feeling of satisfaction. They are true professionals in every way and live up to their reputation of practicing awesome customer service. I always let my friends know about their services and abilities."

"As usual my experience with Katie and her employees ,Colin and the rest of the crew are awesome. Never any problems! I have all my insurance need through them. And I made a phone call today real quick to get an insurance card sent to me so I could drive another vehicle for the day, no problem within 2 minutes I had what I needed. I did not get the young lady's name."

"She was helpful informative kind friendly and knowledgable."

"Thanks to State Farm for helping me with my car insurance and home owners very reasonable, caring of my needs!"

"Katie and her staff have always been there for us. Very responsive to any question we may have and always keeping us up on changes to our policies and laws. They’re terrific!"

"We have been with Katie for years!! Anytime there has been any small hiccups Katie is quick to make sure it’s fixed correctly. Thank you and your team for having us covered!!"

"Polite and professional, very observant to your needs and wants. Would recommend them highly to anyone thank you for all you do. 😎👍"

"I run a small business and State Farm was the only company who had the kind of coverage I needed. Staff is always pleasant and so helpful. They are always very personable and provide individualized service so you don't just feel like a commission."

"Been with Katie Young for many years. Always great to work with."

"Katie Young and her staff are professional but also make you feel that you are family. Definitely recommend them for your insurance needs. Love visiting their office!!!"

"Katie and her team always take good care of us!"

"They are always so friendly and thorough. Always feel a little better after visiting."

"Kolten and Danielle were so amazing.!! They have amazing customer service.!! Definitely recommend Katie Young and her pit crew with State Farm."

"Would highly recommend! They are so knowledgeable on everything & take the stress off of me, knowing my son and I are fully covered on the road!!! Working with them, has been easier than any other insurance company I’ve ever been with."

"Transferred our home and auto insurance to Katie's office when we moved to Springfield. We have homeowners, personal liability, and multiple auto policies with Katie are her team. Fantastic service and responsiveness, and I highly recommend them."

"From the very beginning Katie Young and her team have made my experience great. Always attentive and makes sure to help me understand anything I may have a question for. Always prompt with responding to any call I send their way as best they can. Kolten also makes sure I have everything I need to make sure I have the best coverage and experience with him and the whole staff. I recommend them to everyone."

"I appreciate Katie Young and her State Farm team! Katie, Kolten, and Wyatt have all helped me with all of my insurance-related questions multiple times. I am thankful for their great communication via phone calls and texts to answer any questions that arise about my policies. Thank you for your great customer service! I would definitely recommend Katie and her team to others looking for a State Farm agent!"

"They have always treated me great. The only Insurance Co. I have had since 1984"

"Staff is always helpful and polite over email and phone. I would absolutely recommend this State Farm office. Had some issues with a claim recently (which is not dealt with thru agent) and after voicing concerns with office, I received a phone call from the claims department within an hour."

"We talked to Wyatt. He was very respectful and knowledgeable throughout the whole process. He helped us so we could bundle both house and auto. Would 100% use him for insurance purposes again. Thank you!!!"

"Katie Young is the best! And she has great people who work with her. Wyatt helped me and did a great job and saved me $1000 a year on insurance."

"Wyatt was very knowledgable about the insurance options. He made the transition from our current insurance to State Farm very easy."

"Katie, Heather, and Kolten at State Farm have been fantastic! When I had a problem with my rental car, Heather went above and beyond—making multiple calls to the rental company to ensure I got my car on time. Kolten helped me secure a great house insurance policy with an affordable premium. Katie has been wonderful in overseeing everything and guiding me through my claim process. I truly appreciate their teamwork, professionalism, and dedication! This team really cares about their clients!"

"Great customer service ! Always friendly and respond to message in a timely manner."

"I talked to Wyatt and he was super helpful with bundling my auto and home. He got everything done in one phone call."