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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Radford

August 17, 2026

5  out of  5
rating by Mark Radford
"I have no complaints whatsoever about Katie Young or her team. I've been a customer for 25 +years."
We responded:
"Thank you so much for the 5 stars, Mark! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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david welch

August 14, 2026

5  out of  5
rating by david welch
"The woman was great!"
We responded:
"Thanks so much for the amazing review, david! We really appreciate your support here in Springfield. Just reach out anytime if you need us - we’re here for you. "
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Amy Ozier

August 12, 2026

5  out of  5
rating by Amy Ozier
"As usual, Katie Young State Farm was Johnny on the spot showing up with reliability and tender care. So grateful!"
We responded:
"Thank you so much, Amy! We are so grateful for the opportunity to serve your family for your auto, homeowners and life insurance! "
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robert sherman

August 10, 2026

5  out of  5
rating by robert sherman
"Always received courtesy and very helpful personel when contacting state Farm."
We responded:
"Thanks so much for the amazing review, robert! We really appreciate your support here in Springfield. Just reach out anytime if you need us - we’re here for you. "
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Vicki Gentry

August 10, 2026

4  out of  5
rating by Vicki Gentry
"Always very friendly and helpful, good at answering questions we have."
We responded:
"Vicki, thank you for your kind 4-star rating! We’re so glad to hear you had a good experience with our team—we appreciate your feedback. "
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Lori Lindsey

August 8, 2026

5  out of  5
rating by Lori Lindsey
"I love my people at State Farm . They are always there for me when I need them.Wonderful people"
We responded:
"We love having you! ❤️ Thanks for trusting Katie Young State Farm – we’re always here when you need us!"
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Tina Dozier

August 7, 2026

5  out of  5
rating by Tina Dozier
"Katie is a wonderful agent. Always there for us. Can't ask for better agent!"
We responded:
"Thank you, Tina! We are so thankful for the opportunity to serve you and your family for your insurance needs! "
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Nicole Meagher

August 6, 2026

5  out of  5
rating by Nicole Meagher
"They were so nice"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Sherry Owens

August 5, 2026

5  out of  5
rating by Sherry Owens
"Kolten took two calls from me. He was very kind and pleasant. He knew exactly what to do. When he asked if there was anything else I needed, I told him million dollars and I would split it with him. We laughed."
We responded:
"Wow, thank you for the 5-star review, Sherry! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Sheryl Stoppelwerth

August 4, 2026

5  out of  5
rating by Sheryl Stoppelwerth
"Always prompt and courteous service. Great group of professionals!"
We responded:
"Thank you so much, Sheryl! We appreciate you and are so thankful we can take care of your insurance needs!"
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Vicki Van Tuyle

August 4, 2026

5  out of  5
rating by Vicki Van Tuyle
"Katie Young and Danielle have helped me with insurance needs for six years. They have helped me understand new insurance options and have helped me save money. I would recommend Young Insurance to any person thinking about auto, home, and/or life insurance!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Iona Mendenhall

July 31, 2026

5  out of  5
rating by Iona Mendenhall
"Katie young and her team are very awesome they've helped me out a lot"
We responded:
"Iona, thank you for your wonderful review of State Farm Agent Katie Young’s Team!"
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Katherine Livingstone

July 31, 2026

5  out of  5
rating by Katherine Livingstone
"The staff is always so friendly, personable and easy to work with both on the phone and in person. Danielle is always so helpful! 10/10"
We responded:
"Thank you so much for the 5 stars, Katherine! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Sonya Jacobs

July 31, 2026

5  out of  5
rating by Sonya Jacobs
"Thank you Katie and family for being there to answer our questions and providing guidance!
You and your staff are friendly, courteous and very competent! Always ready to help and keep us informed on our policies!"
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melissa patterson

July 29, 2026

5  out of  5
rating by melissa patterson
"Nobody ever wants to file a claim . Katie and staff as well as claim dept. are making this process alot less difficult! I’m very thankful that while I’m working a full time job they can do most of this process for me! Thankyou all for all you do , I was trying to avoid a claim but glad I did to ease the crunch of a deer hit!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Springfield to know you had such a great experience with us. "
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Alex Hawkins

July 24, 2026

5  out of  5
rating by Alex Hawkins
"I have had a lovely experience with Statefarm and Danielle an agent/team member was there to answer all my questions and help me get a good policy."
We responded:
"Wow, thank you for the 5-star review, Alex! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Jamaya Hill

July 22, 2026

5  out of  5
rating by Jamaya Hill
"I had an easy and amazing phone call setting me up the best policy that fit my budget and needs. I believe i spoke to Danielle and she did an amazing job breaking down each component of my policy and how and why it would benefit me."
We responded:
"Jamaya, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Katie Young and Team "
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Kayla Croll

July 21, 2026

5  out of  5
rating by Kayla Croll
"Katie and her team are amazing."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Judy Rader

July 20, 2026

5  out of  5
rating by Judy Rader
"Gave me the exact information I needed. Very good service!"
We responded:
"Wow, thank you for the 5-star review, Judy! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Paula Throckmorton

July 15, 2026

5  out of  5
rating by Paula Throckmorton
"We love our agent, Katie Young, and her team. They always get back o us right away!"
We responded:
"Paula, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Springfield insurance team! - Your State Farm Agent, Katie Young "
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Sue Landgrebe

July 15, 2026

5  out of  5
rating by Sue Landgrebe
"Katie and Danielle were extremely helpful. My questions were answered and made sense.
Thank you!"
We responded:
"Thank you for the 5-star review, Sue! We’re proud to serve the Springfield community and truly appreciate your support. "
Profile photo of Jessica Richmond

Jessica Richmond

July 11, 2026

5  out of  5
rating by Jessica Richmond
"Danielle was extremely helpful, spent extra time with my daughter and I both on the phone getting my daughter’s insurance set up. I’ve not had a bad experience since switching to you guys 😊"
We responded:
"Thank you so much for your kind words! We’re so glad that we were able to help and look forward to helping with your insurance needs! "
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Schuyler Marsters

July 7, 2026

5  out of  5
rating by Schuyler Marsters
"Danielle was easy to talk to and had great customer service skills. She put together life insurance policy options for me and my family and went over every detail very thoroughly. Each option was created for our specific situation and i couldn’t be happier with the service. Also, the prices were very reasonable."
We responded:
"Thank you so much for the kind review! We are so grateful for the opportunity to customize a plan to give you the best price and discounts at Katie Young State Farm.
"
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steve cook

July 6, 2026

5  out of  5
rating by steve cook
"We have multiple policy’s with Katie. Home, auto, and rentals. Always a pleasure to business with."
We responded:
"Thank you, Steve! We appreciate you so much! "
Profile photo of Kathy Vizral

Kathy Vizral

July 3, 2026

5  out of  5
rating by Kathy Vizral
"Danielle was super friendly and helpful getting my new home, auto and renters insurance set up. So easy to work with and was patient answering all my questions."
We responded:
"Thank you so much for the 5-stars, Kathy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Katie Young’s Team anytime."