State Farm® Insurance Agent Katie Young
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
First name
September 14, 2026
"Very helpful and great at explaining the coverage"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Sherry Owens
September 11, 2026
"Danielle returned my call. She was very kind and pleasant. I requested a renewal card as mine has expired. I always get exceptional service ever since I was 18 years old and will never trade State Farm!"
"Wow, thank you for the 5-star review, Sherry! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Mell Whitman
September 11, 2026
"Everyone at the office is always kind, and helpful. They answer all your questions and they are truly a delight."
"Mell, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Katie Young and Team "
Jon Bircher
September 10, 2026
"State Farm insurance is the best! You get the best service, at Katie Young State Farm insurance! All the people that work there, are kind and polite, a real pleasure to talk to! They understand what you want, and take care of it! Have been a customer of hers for years, and look forward to the future!"
"Thank you, Jon! We appreciate you so much! "
Deon McConnell
September 10, 2026
"Thanks to State Farm for helping me with my car insurance and home owners very reasonable, caring of my needs!
Thanks For the Awesome Service"
"Thank you, Deon! We are so grateful for the opportunity to serve your insurance needs for your family! "
Robert Schmidt
September 9, 2026
"This team is great. They have helped me so many times. They have an outstanding service and response time."
"Thanks so much for the fantastic rating, Robert! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Cathy Boren
September 4, 2026
"Quickly answered my questions and alleviated any concerns I had. Top notch!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Springfield insurance team. "
Mary Florence
September 3, 2026
"I had a concern about an email I had received from State Farm …. Thought it might be a scam. But thankfully, it turned out it was not. It was explained to me in a friendly, clear manner. Thanks. Good working with you!"
"Thank you so much for the 5 stars, Mary! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Richard Lynch
September 2, 2026
"Katie and her team were very clear and upfront in the initial policy set-up. Her team has had great communication and follow-up. I was with my previous insurance company for 20 years. It took a lot to switch, so far, I am glad I did."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
lamiaa elghazouani
September 1, 2026
"My experience with this insurance company was excellent. Thank you for your assistance, and I look forward to working with you for the rest of my life."
"Thank you so much! We are so thankful for the opportunity to serve your insurance needs! "
Jordan Ryan
September 1, 2026
"Katie and Kolten gave me the best experience I’ve ever had dealing with insurance agents. They were professional, relatable, and extremely easy to work with. They went above and beyond to make sure I was satisfied. 10/10 recommend if you’re in the market for insurance!"
"Jordan, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Katie Young and Team "
bob jacobs
August 27, 2026
"If you wish to be treated like family by a knowledgeable staff, Katie’s office is your next stop. I have dealt with Katie for years and never been disappointed. If you are fortunate enough to meet Katie, you will be blessed. Bob, JAKE Jacobs"
"bob, thank you for the fantastic review! We’re always here to support you with your insurance needs in Springfield. "
Vicki Patterson
August 25, 2026
"My experience with State Farm has always been excellent. The employees are kind and courteous."
"Thank you so much, Vicki!! We are so thankful for the opportunity to serve you! "
Michael Vanderhoof
August 19, 2026
"Katie and her team provide great customer friendly service. They are a big help."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Juanita Williams
August 19, 2026
"I had the best experience with this office. Everyone is so nice and I was shocked at how many different types of insurance they have and at a great price and so easy to set up."
"Thank you so much for the 5-star rating, Juanita! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Katie Young "
Mark Radford
August 17, 2026
"I have no complaints whatsoever about Katie Young or her team. I've been a customer for 25 +years."
"Thank you so much for the 5 stars, Mark! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
david welch
August 14, 2026
"The woman was great!"
"Thanks so much for the amazing review, david! We really appreciate your support here in Springfield. Just reach out anytime if you need us - we’re here for you. "
Amy Ozier
August 12, 2026
"As usual, Katie Young State Farm was Johnny on the spot showing up with reliability and tender care. So grateful!"
"Thank you so much, Amy! We are so grateful for the opportunity to serve your family for your auto, homeowners and life insurance! "
robert sherman
August 10, 2026
"Always received courtesy and very helpful personel when contacting state Farm."
"Thanks so much for the amazing review, robert! We really appreciate your support here in Springfield. Just reach out anytime if you need us - we’re here for you. "
Vicki Gentry
August 10, 2026
"Always very friendly and helpful, good at answering questions we have."
"Vicki, thank you for your kind 4-star rating! We’re so glad to hear you had a good experience with our team—we appreciate your feedback. "
Lori Lindsey
August 8, 2026
"I love my people at State Farm . They are always there for me when I need them.Wonderful people"
"We love having you! ❤️ Thanks for trusting Katie Young State Farm – we’re always here when you need us!"
Tina Dozier
August 7, 2026
"Katie is a wonderful agent. Always there for us. Can't ask for better agent!"
"Thank you, Tina! We are so thankful for the opportunity to serve you and your family for your insurance needs! "
Nicole Meagher
August 6, 2026
"They were so nice"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Sheryl Stoppelwerth
August 4, 2026
"Always prompt and courteous service. Great group of professionals!"
"Thank you so much, Sheryl! We appreciate you and are so thankful we can take care of your insurance needs!"
Vicki Van Tuyle
August 4, 2026
"Katie Young and Danielle have helped me with insurance needs for six years. They have helped me understand new insurance options and have helped me save money. I would recommend Young Insurance to any person thinking about auto, home, and/or life insurance!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "