State Farm® Insurance Agent Katie Young
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Iona Mendenhall
July 31, 2026
"Katie young and her team are very awesome they've helped me out a lot"
"Iona, thank you for your wonderful review of State Farm Agent Katie Young’s Team!"
Katherine Livingstone
July 31, 2026
"The staff is always so friendly, personable and easy to work with both on the phone and in person. Danielle is always so helpful! 10/10"
"Thank you so much for the 5 stars, Katherine! We truly appreciate your feedback and are always happy to help whenever you need us. "
Sonya Jacobs
July 31, 2026
"Thank you Katie and family for being there to answer our questions and providing guidance!
You and your staff are friendly, courteous and very competent! Always ready to help and keep us informed on our policies!"
melissa patterson
July 29, 2026
"Nobody ever wants to file a claim . Katie and staff as well as claim dept. are making this process alot less difficult! I’m very thankful that while I’m working a full time job they can do most of this process for me! Thankyou all for all you do , I was trying to avoid a claim but glad I did to ease the crunch of a deer hit!!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Springfield to know you had such a great experience with us. "
Alex Hawkins
July 24, 2026
"I have had a lovely experience with Statefarm and Danielle an agent/team member was there to answer all my questions and help me get a good policy."
"Wow, thank you for the 5-star review, Alex! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Jamaya Hill
July 22, 2026
"I had an easy and amazing phone call setting me up the best policy that fit my budget and needs. I believe i spoke to Danielle and she did an amazing job breaking down each component of my policy and how and why it would benefit me."
Kayla Croll
July 21, 2026
"Katie and her team are amazing."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Judy Rader
July 20, 2026
"Gave me the exact information I needed. Very good service!"
"Wow, thank you for the 5-star review, Judy! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Paula Throckmorton
July 15, 2026
"We love our agent, Katie Young, and her team. They always get back o us right away!"
"Paula, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Springfield insurance team! - Your State Farm Agent, Katie Young "
Sue Landgrebe
July 15, 2026
"Katie and Danielle were extremely helpful. My questions were answered and made sense.
Thank you!"
"Thank you for the 5-star review, Sue! We’re proud to serve the Springfield community and truly appreciate your support. "
Jessica Richmond
July 11, 2026
"Danielle was extremely helpful, spent extra time with my daughter and I both on the phone getting my daughter’s insurance set up. I’ve not had a bad experience since switching to you guys 😊"
"Thank you so much for your kind words! We’re so glad that we were able to help and look forward to helping with your insurance needs! "
Schuyler Marsters
July 7, 2026
"Danielle was easy to talk to and had great customer service skills. She put together life insurance policy options for me and my family and went over every detail very thoroughly. Each option was created for our specific situation and i couldn’t be happier with the service. Also, the prices were very reasonable."
"Thank you so much for the kind review! We are so grateful for the opportunity to customize a plan to give you the best price and discounts at Katie Young State Farm.
"
steve cook
July 6, 2026
"We have multiple policy’s with Katie. Home, auto, and rentals. Always a pleasure to business with."
"Thank you, Steve! We appreciate you so much! "
Kathy Vizral
July 3, 2026
"Danielle was super friendly and helpful getting my new home, auto and renters insurance set up. So easy to work with and was patient answering all my questions."
"Thank you so much for the 5-stars, Kathy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Katie Young’s Team anytime."
Aaron Lawler
July 3, 2026
"Katie & her team have always been so helpful and knowledgeable on all my insurance needs. It is so nice to talk to an actual person on the phone and even come into the office for a face to face.
-Amanda & Aaron Lawler"
"Thank you so much! We are so grateful for the opportunity to serve you and your family!"
Aaron Gillingham
July 2, 2026
"A family member who recently graduated from college just moved to the area. Katie Young Insurance was recommended to us as someone local in Springfield, IL by our State Farm agent who is in another state. A great experience - easy process, great follow up. Kolten did a great job, highly recommend!"
"Aaron, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Katie Young’s Team is just a call or email away!"
misty Hatcher
June 30, 2026
"Kitty Young has been my agent for several years and her and her entire team are kind, competent, genuine, easy to talk to and so helpful. It doesn’t matter the time of the day. It doesn’t matter if you’re stressed out if you’re upset if you’re angry if you’re frustrated, everyone that I have spoken to at her office has gone above and beyond to be kind to make sure that your needs are taken care of and do anything and everything that they can. I highly recommend her and her agency to anyone and everyone so if you’re looking for a new insurance company or if you just wanna be with one that actually cares about you and your family And her insurance family you will not be let down"
"misty, thank you for your wonderful review of State Farm Agent Katie Young’s Team!"
Janette Smith
June 30, 2026
"Katie’s staff are always prompt in returning calls or text messages as well as assisting with all questions! I highly recommend her and her staff for all your insurance needs!"
"Thanks so much for the fantastic rating, Janette! We are so glad you had a positive experience with us here on State Farm Agent Katie Young’s Team. If there is anything we can do for you in the future, just give us a shout! "
Mary Ann Brandon
June 30, 2026
"Danielle Gave great service as she guided me through the process of the insurance policies on our vehicles and went above to help us download the safe Safe drive I’ve been with State Farm since 1969."
"We appreciate your review, Mary. We are so happy that you had such a wonderful experience with State Farm Agent Katie Young’s Team here in Springfield ! "
Gabriel Weaver
June 26, 2026
"My husband and I recently relocated from another state and were urgently looking for auto insurance. Wyatt helped us quickly and got us the best rate possible! He was very professional and answered all of our questions. Would highly recommend!!"
"We are grateful for your 5-star review, Gabriel! Thanks for taking a moment to share your positive rating of State Farm Agent Katie Young’s Team here in Springfield . "
Shaun Thrasher
June 25, 2026
"Katie has been my insurance agent for years. Her and her team are prompt, compassionate, and thorough. When most people think of insurance, they think it’s a chore, but Katie makes insurance enjoyable and easy to understand. If you’re new to town or are shopping around give Katie a call!"
"Thanks so much for the fantastic rating, Shaun! We are so glad you had a positive experience with us here on State Farm Agent Katie Young’s Team. If there is anything we can do for you in the future, just give us a shout! "
Aaron Lawler
June 25, 2026
"I have been a customer here for a long time and have always had such great service. All the members have a great wealth of information for all the different coverage options. Always pleased to work with them."
"We appreciate your review, Aaron. We are so happy that you had such a wonderful experience with State Farm Agent Katie Young’s Team here in Springfield ! "
K Robert Mayes
June 25, 2026
"Katie and her dream team have been my trusted insurance provider for my home and auto’s since I moved back to Springfield! They are the best!!"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Katie Young’s Team. "
Sheri Dhabalt
June 23, 2026
"On June 11, we had storm damage from trees . I called Katie immediately, and she answered her phone! Within 40 minutes she had a tree company out here cleaning up the damage. I am truly impressed with Katie’s Quick action and checking on us to make sure that no one was hurt! She was at our house the next day Surveying the damage and got the claims started! Katie and her staff are wonderful to work with!!"
"Sheri, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Katie Young’s Team is just a call or email away!"
Rachel Sorenson
June 14, 2026
"This was my first experience delving into the insurance world. I did some research and chose to go with Katie Young's Agency. It was a great decision, and her team has been super easy to get ahold of. Wyatt made it an incredibly smooth experience moving forward with the exact coverage I wanted. Absolutely no complaints!"
"Thank you so much for the 5-stars, Rachel! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Katie Young’s Team anytime."