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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bobbi Guy

April 24, 2026

5  out of  5
rating by Bobbi Guy
"Katie Young State Farm office was very great to work with to get life insurance. If you are in the need for it please give them a call, they will walk you thru it. I will give them a call for all the insurance I need. Thank you for all your help."
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Kathy Moffitt

April 24, 2026

5  out of  5
rating by Kathy Moffitt
"Great company. They are always very helpful and I don’t have to worry about a thing. Katie and her team are the best. Plus reasonable prices."
We responded:
"Thank you so much for the 5-stars, Kathy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Katie Young’s Team anytime."
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Meredith Antonetti

April 23, 2026

5  out of  5
rating by Meredith Antonetti
"Danielle made the process painless. She asked me some questions in order to customize my personal insurance needs, then gave me the best price. The cost was much lower than I expected, I’m very pleased."
We responded:
"We are grateful for your 5-star review, Meredith! Thanks for taking a moment to share your positive rating of State Farm Agent Katie Young’s Team here in Springfield . "
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Derek Voorhees

April 23, 2026

5  out of  5
rating by Derek Voorhees
"Whether it's a quick phone call needing clarification or a more serious matter requiring a longer conversation, Katie and her team have consistently been competent and kind in their assistance."
We responded:
"Derek, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Katie Young’s Team is just a call or email away!"
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Zach

April 22, 2026

5  out of  5
rating by Zach
"Great communication when needing help and easy to understand"
We responded:
"Thanks so much for the amazing review, Zach! We really appreciate your support here in Springfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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jason clagett

April 20, 2026

5  out of  5
rating by jason clagett
"They were great got my monthly payment cut in half for the same coverage."
We responded:
"Thank you for your kind review of State Farm Agent Katie Young’s Team. We appreciate it!"
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Reece Szepelak

April 17, 2026

5  out of  5
rating by Reece Szepelak
"Katie young agency is AMAZING! Quick, efficient, and SO kind anytime I reach out. Truly feel like I’m in great hands when it comes to insurance!"
We responded:
"Reece, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Katie Young’s Team is just a call or email away!"
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Katie Eichler

April 15, 2026

5  out of  5
rating by Katie Eichler
"I have been working with Katie Young since 2018. She is warm and professional, her team is very responsive and ready to tackle whatever challenge or inquiries. Their prices are very competitive. Best Insurance agent I have ever encountered!"
We responded:
"Thank you for taking the time to leave such a great review, Katie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Kayla McCloughan

April 14, 2026

5  out of  5
rating by Kayla McCloughan
"Great and easy to work with! Best rates we were able to find as young homeowners!"
We responded:
"Thank you for the fantastic review, Kayla! We are always here to help with your insurance needs here in Springfield . "
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Jessica Brown

April 13, 2026

5  out of  5
rating by Jessica Brown
"They are great and friendly! The staff want to help and find you the best rates and are interested in there clients as people and recommend coverage based on you"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Roxanne Chinazor Okeke

April 13, 2026

5  out of  5
rating by Roxanne Chinazor Okeke
"Over the phone, both Katie and Danielle over at State Farm were both very helpful in getting me set up for the State Farm app, troubleshoot technical issues and answer any questions I had about the policy. I appreciated their patience in the interaction."
We responded:
"Roxanne, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Katie Young’s Team!"
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Jon Bircher

April 10, 2026

5  out of  5
rating by Jon Bircher
"Great service, great insurance company, and great people at Katie Young-State Farm Insurance! Have been a customer of hers for years, and plan to continue! They're the best!"
We responded:
"Thank you, Jon! We appreciate you so much! "
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Roger Ortman

April 10, 2026

5  out of  5
rating by Roger Ortman
"Always answers any questions we may have. Friendly staff. Have annual meetings which I like."
We responded:
"Thank you for the amazing review, Roger! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Lori Ortman

April 10, 2026

5  out of  5
rating by Lori Ortman
"My husband and I have only ever had State Farm as our insurance company for our home and vehicles. Katie Young and her team are the best!!!"
We responded:
"Lori, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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KELLY edmonson

April 10, 2026

5  out of  5
rating by KELLY edmonson
"I interacted with Danielle. She answered every question that I had regarding my new policy. I was happy to be returning back to State Farm after 5 months. I could not beat the price"
We responded:
"Thank you, Kelly!! "
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Carla Sofka

April 9, 2026

5  out of  5
rating by Carla Sofka
"Katie and her staff have gone above and beyond helping me get everything transferred to IL after a long distance move. So grateful for their time and patience with some complex challenges due to DMV rules in NY."
We responded:
"Thank you for the positive review! If you have any other questions or needs, please feel free to reach out. "
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TeQuandrius Carr

April 1, 2026

5  out of  5
rating by TeQuandrius Carr
"They do amazing work, very thankful because of the super easy and super quick service. Everyone I have talked are also very polite."
We responded:
"Hi TeQuandrius, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! "
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Stephanie Diehl

March 31, 2026

5  out of  5
rating by Stephanie Diehl
"Love this office! Katie is so friendly and answers all your questions! Very polite as well!"
We responded:
"Hi Stephanie, Thank you for taking the time to share your experience. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
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dave allen

March 26, 2026

5  out of  5
rating by dave allen
"Katie and her team have taken good care of us for numerous years with our auto, motorcycle, boat and home insurance policies. A trustworthy team to work with when legitimate claims are made. She is also great with newly licensed young drivers as well. Highly recommend to consult with Katie and her team for your insurance needs."
We responded:
"Dave, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We are so grateful for the opportunity to serve your insurance needs! If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon."
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Kathryn Rem

March 25, 2026

5  out of  5
rating by Kathryn Rem
"The staff in Katie’s office is always friendly and willing to answer all of my questions."
We responded:
"Hey Kathryn, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! Hope you visit us again soon!"
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Victoria Nash

March 19, 2026

5  out of  5
rating by Victoria Nash
"Changed payment method"
We responded:
"Hey Victoria, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon."
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Stefanie Doehring

March 16, 2026

5  out of  5
rating by Stefanie Doehring
"Katie Young goes above and beyond for her clients. She is friendly, professional and answers questions quickly. I switched from another insurance company and my rates are now lower! Highly recommended..."
We responded:
"Thank you so much, Stefanie! We are so grateful for you and love serving you!"
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Joe Plummer

March 14, 2026

5  out of  5
rating by Joe Plummer
"Katie has gone above and beyond to help me with all things to get me a more reasonable price for home and auto insurance. I am overjoyed to have an agent as sincere, caring and professional. I am pleased to say that switching to her has saved me nearly $300 a month."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that our team was able to provide you with sincere, caring, and professional service while helping you save on your home and auto insurance. Your satisfaction means a lot to us, and we’re grateful you chose to switch to our agency. If you ever need anything else or have questions in the future, don’t hesitate to reach out. Thanks again for your trust!"
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Doug Mueller

March 10, 2026

5  out of  5
rating by Doug Mueller
"Katie and her team just make tge whole claim process easy. Thank you! Doug M"
We responded:
"Thank you, Doug! We’re so glad to hear that Katie and our team made the claim process easy for you. Providing smooth and stress-free service is our top priority. Please don’t hesitate to reach out if you need any further assistance in the future!"
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Edna Randle

March 5, 2026

5  out of  5
rating by Edna Randle
"Katie gave very good service about my Stare Farm Auto insurance today! Ty for your service"
We responded:
"Hi Edna, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future."