Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jamaya Hill

Jamaya Hill

July 22, 2026

5  out of  5
rating by Jamaya Hill
"I had an easy and amazing phone call setting me up the best policy that fit my budget and needs. I believe i spoke to Danielle and she did an amazing job breaking down each component of my policy and how and why it would benefit me."
Profile photo of Kayla Croll

Kayla Croll

July 21, 2026

5  out of  5
rating by Kayla Croll
"Katie and her team are amazing."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Judy Rader

Judy Rader

July 20, 2026

5  out of  5
rating by Judy Rader
"Gave me the exact information I needed. Very good service!"
Profile photo of Paula Throckmorton

Paula Throckmorton

July 15, 2026

5  out of  5
rating by Paula Throckmorton
"We love our agent, Katie Young, and her team. They always get back o us right away!"
We responded:
"Paula, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Springfield insurance team! - Your State Farm Agent, Katie Young "
Profile photo of Sue Landgrebe

Sue Landgrebe

July 15, 2026

5  out of  5
rating by Sue Landgrebe
"Katie and Danielle were extremely helpful. My questions were answered and made sense.
Thank you!"
We responded:
"Thank you for the 5-star review, Sue! We’re proud to serve the Springfield community and truly appreciate your support. "
Profile photo of Jessica Richmond

Jessica Richmond

July 11, 2026

5  out of  5
rating by Jessica Richmond
"Danielle was extremely helpful, spent extra time with my daughter and I both on the phone getting my daughter’s insurance set up. I’ve not had a bad experience since switching to you guys 😊"
We responded:
"Thank you so much for your kind words! We’re so glad that we were able to help and look forward to helping with your insurance needs! "
Profile photo of Schuyler Marsters

Schuyler Marsters

July 7, 2026

5  out of  5
rating by Schuyler Marsters
"Danielle was easy to talk to and had great customer service skills. She put together life insurance policy options for me and my family and went over every detail very thoroughly. Each option was created for our specific situation and i couldn’t be happier with the service. Also, the prices were very reasonable."
We responded:
"Thank you so much for the kind review! We are so grateful for the opportunity to customize a plan to give you the best price and discounts at Katie Young State Farm.
"
Profile photo of steve cook

steve cook

July 6, 2026

5  out of  5
rating by steve cook
"We have multiple policy’s with Katie. Home, auto, and rentals. Always a pleasure to business with."
We responded:
"Thank you, Steve! We appreciate you so much! "
Profile photo of Kathy Vizral

Kathy Vizral

July 3, 2026

5  out of  5
rating by Kathy Vizral
"Danielle was super friendly and helpful getting my new home, auto and renters insurance set up. So easy to work with and was patient answering all my questions."
We responded:
"Thank you so much for the 5-stars, Kathy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Katie Young’s Team anytime."
Profile photo of Aaron Lawler

Aaron Lawler

July 3, 2026

5  out of  5
rating by Aaron Lawler
"Katie & her team have always been so helpful and knowledgeable on all my insurance needs. It is so nice to talk to an actual person on the phone and even come into the office for a face to face.
-Amanda & Aaron Lawler"
We responded:
"Thank you so much! We are so grateful for the opportunity to serve you and your family!"
Profile photo of Aaron Gillingham

Aaron Gillingham

July 2, 2026

5  out of  5
rating by Aaron Gillingham
"A family member who recently graduated from college just moved to the area. Katie Young Insurance was recommended to us as someone local in Springfield, IL by our State Farm agent who is in another state. A great experience - easy process, great follow up. Kolten did a great job, highly recommend!"
We responded:
"Aaron, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Katie Young’s Team is just a call or email away!"
Profile photo of misty Hatcher

misty Hatcher

June 30, 2026

5  out of  5
rating by misty Hatcher
"Kitty Young has been my agent for several years and her and her entire team are kind, competent, genuine, easy to talk to and so helpful. It doesn’t matter the time of the day. It doesn’t matter if you’re stressed out if you’re upset if you’re angry if you’re frustrated, everyone that I have spoken to at her office has gone above and beyond to be kind to make sure that your needs are taken care of and do anything and everything that they can. I highly recommend her and her agency to anyone and everyone so if you’re looking for a new insurance company or if you just wanna be with one that actually cares about you and your family And her insurance family you will not be let down"
We responded:
"misty, thank you for your wonderful review of State Farm Agent Katie Young’s Team!"
Profile photo of Janette Smith

Janette Smith

June 30, 2026

5  out of  5
rating by Janette Smith
"Katie’s staff are always prompt in returning calls or text messages as well as assisting with all questions! I highly recommend her and her staff for all your insurance needs!"
We responded:
"Thanks so much for the fantastic rating, Janette! We are so glad you had a positive experience with us here on State Farm Agent Katie Young’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Mary Ann Brandon

Mary Ann Brandon

June 30, 2026

5  out of  5
rating by Mary Ann Brandon
"Danielle Gave great service as she guided me through the process of the insurance policies on our vehicles and went above to help us download the safe Safe drive I’ve been with State Farm since 1969."
We responded:
"We appreciate your review, Mary. We are so happy that you had such a wonderful experience with State Farm Agent Katie Young’s Team here in Springfield ! "
Profile photo of Gabriel Weaver

Gabriel Weaver

June 26, 2026

5  out of  5
rating by Gabriel Weaver
"My husband and I recently relocated from another state and were urgently looking for auto insurance. Wyatt helped us quickly and got us the best rate possible! He was very professional and answered all of our questions. Would highly recommend!!"
We responded:
"We are grateful for your 5-star review, Gabriel! Thanks for taking a moment to share your positive rating of State Farm Agent Katie Young’s Team here in Springfield . "
Profile photo of Shaun Thrasher

Shaun Thrasher

June 25, 2026

5  out of  5
rating by Shaun Thrasher
"Katie has been my insurance agent for years. Her and her team are prompt, compassionate, and thorough. When most people think of insurance, they think it’s a chore, but Katie makes insurance enjoyable and easy to understand. If you’re new to town or are shopping around give Katie a call!"
We responded:
"Thanks so much for the fantastic rating, Shaun! We are so glad you had a positive experience with us here on State Farm Agent Katie Young’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Aaron Lawler

Aaron Lawler

June 25, 2026

5  out of  5
rating by Aaron Lawler
"I have been a customer here for a long time and have always had such great service. All the members have a great wealth of information for all the different coverage options. Always pleased to work with them."
We responded:
"We appreciate your review, Aaron. We are so happy that you had such a wonderful experience with State Farm Agent Katie Young’s Team here in Springfield ! "
Profile photo of K Robert Mayes

K Robert Mayes

June 25, 2026

5  out of  5
rating by K Robert Mayes
"Katie and her dream team have been my trusted insurance provider for my home and auto’s since I moved back to Springfield! They are the best!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Katie Young’s Team. "
Profile photo of Sheri Dhabalt

Sheri Dhabalt

June 23, 2026

5  out of  5
rating by Sheri Dhabalt
"On June 11, we had storm damage from trees . I called Katie immediately, and she answered her phone! Within 40 minutes she had a tree company out here cleaning up the damage. I am truly impressed with Katie’s Quick action and checking on us to make sure that no one was hurt! She was at our house the next day Surveying the damage and got the claims started! Katie and her staff are wonderful to work with!!"
We responded:
"Sheri, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Katie Young’s Team is just a call or email away!"
Profile photo of Rachel Sorenson

Rachel Sorenson

June 14, 2026

5  out of  5
rating by Rachel Sorenson
"This was my first experience delving into the insurance world. I did some research and chose to go with Katie Young's Agency. It was a great decision, and her team has been super easy to get ahold of. Wyatt made it an incredibly smooth experience moving forward with the exact coverage I wanted. Absolutely no complaints!"
We responded:
"Thank you so much for the 5-stars, Rachel! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Katie Young’s Team anytime."
Profile photo of Ally Burkey

Ally Burkey

June 11, 2026

5  out of  5
rating by Ally Burkey
"The service was amazing, and wonderful!"
We responded:
"We appreciate your review, Ally. We are so happy that you had such a wonderful experience with State Farm Agent Katie Young’s Team here in Springfield ! "
Profile photo of Harshan Parthiban

Harshan Parthiban

June 11, 2026

5  out of  5
rating by Harshan Parthiban
"Phenomenal service. Quite responsive and they guide you through the nuances pretty well! As a customer, I’m super pleased! I’d recommend these folks!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Katie Young’s Team. "
Profile photo of Galxyy Playz

Galxyy Playz

June 10, 2026

5  out of  5
rating by Galxyy Playz
"Danielle has been very helpful answering all of my questions as well as helping work on different quotes that fit my needs. She has been very understanding and patient through all of my inquiries."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Katie Young’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Maverick

Maverick

June 9, 2026

5  out of  5
rating by Maverick
"As a first-time homebuyer, the whole home insurance process felt overwhelming. Wyatt with Katie Young's office was patient and guided me through it, making it much easier. 10/10 recommend."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Katie Young’s Team. "
Profile photo of Terren Saechao

Terren Saechao

June 8, 2026

5  out of  5
rating by Terren Saechao
"Katie was very patient and helpful to getting me onboard with insurance and informed me of all the important details!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Katie Young’s Team."