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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel Sorenson

June 14, 2026

5  out of  5
rating by Rachel Sorenson
"This was my first experience delving into the insurance world. I did some research and chose to go with Katie Young's Agency. It was a great decision, and her team has been super easy to get ahold of. Wyatt made it an incredibly smooth experience moving forward with the exact coverage I wanted. Absolutely no complaints!"
We responded:
"Thank you so much for the 5-stars, Rachel! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Katie Young’s Team anytime."
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Ally Burkey

June 11, 2026

5  out of  5
rating by Ally Burkey
"The service was amazing, and wonderful!"
We responded:
"We appreciate your review, Ally. We are so happy that you had such a wonderful experience with State Farm Agent Katie Young’s Team here in Springfield ! "
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Harshan Parthiban

June 11, 2026

5  out of  5
rating by Harshan Parthiban
"Phenomenal service. Quite responsive and they guide you through the nuances pretty well! As a customer, I’m super pleased! I’d recommend these folks!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Katie Young’s Team. "
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Galxyy Playz

June 10, 2026

5  out of  5
rating by Galxyy Playz
"Danielle has been very helpful answering all of my questions as well as helping work on different quotes that fit my needs. She has been very understanding and patient through all of my inquiries."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Katie Young’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Maverick

June 9, 2026

5  out of  5
rating by Maverick
"As a first-time homebuyer, the whole home insurance process felt overwhelming. Wyatt with Katie Young's office was patient and guided me through it, making it much easier. 10/10 recommend."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Katie Young’s Team. "
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Terren Saechao

June 8, 2026

5  out of  5
rating by Terren Saechao
"Katie was very patient and helpful to getting me onboard with insurance and informed me of all the important details!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Katie Young’s Team."
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Alex Marko

June 5, 2026

5  out of  5
rating by Alex Marko
"The Katie Young State Farm Team were great to work with. They were welcoming, adaptive to how you like to receive communication, very responsive, and incredibly helpful. Danielle created lots of quotes for me to review, so that I could choose the exact policy that was right for me."
We responded:
"Alex, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Katie Young’s Team is just a call or email away!"
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Shailen dabhi

June 5, 2026

5  out of  5
rating by Shailen dabhi
"Katie and Team are very responsive and helpful in times needed. Highly recommend them."
We responded:
"Shailen, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Katie Young’s Team!"
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Kevin P

June 5, 2026

5  out of  5
rating by Kevin P
"I've been trying to switch to State Farm, and they have been working on helping make the transition as easy and as smooth as possible. Making sure that the coverages I'll be getting are tailor made for me. Ensuring that my assets and family are well looked after. It's not about making money for them, it's about protecting their customers. Keep on being great guys. 10 out of 10 for me, and would definitely recommend."
We responded:
"Thank you for the fantastic review, Kevin! We are always here to help with your insurance needs here in Springfield . "
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Iona Mendenhall

June 4, 2026

5  out of  5
rating by Iona Mendenhall
"Katie young and her team are very awesome they've helped me out a lot"
We responded:
"Iona, thank you for your wonderful review of State Farm Agent Katie Young’s Team!"
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Functioning dysfunctional Momma

June 4, 2026

5  out of  5
rating by Functioning dysfunctional Momma
"I’ve been with Katie Young at State Farm for several years. Katie and her staff have always been professional, explanatory, helpful and friendly. On top of all of that, Katie and State Farm have always gotten me the best rates. I did and do my homework, from the first day and still State Farm has given me the best rates hands down.Thank you Katie Young and State Farm! Your long time customer Tina"
We responded:
"Thank you for the 5-star review, Functioning! Here on State Farm Agent Katie Young’s Team, we are proud to serve our community and appreciate your recognition. "
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Tom Borgsmiller

June 2, 2026

5  out of  5
rating by Tom Borgsmiller
"The staff is easy to work with. You present an issue and they will provide you with options to accomplish your goals. I would recommend this agency. I have been a State Farm customer got over 50 years."
We responded:
"Tom, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Katie Young’s Team—we are always here to help!"
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Ed Nutaut

June 2, 2026

5  out of  5
rating by Ed Nutaut
"I called today about an issue that I wanted to change on my plan, and I was called back almost immediately. Very prompt service as usual. My problem was addressed and fully taken care of to my liking. I have never received any bad service from Katie and her crew, and I love the policies they are exactly tailored to my needs."
We responded:
"Thank you so much for the kind review! We truly appreciate you trusting us at Katie Young State Farm with all of your insurance needs. We’re glad our team was able to get you and you needed quickly – and will be sure to pass along the kind words to our team! We’re always here when you need us!! "
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Edward Optional

May 29, 2026

5  out of  5
rating by Edward Optional
"Very happy with the personal level of service"
We responded:
"We are grateful for your 5-star review, Edward! Thanks for taking a moment to share your positive rating of State Farm Agent Katie Young’s Team here in Springfield . "
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Eric Snodgrass

May 27, 2026

5  out of  5
rating by Eric Snodgrass
"Outstanding service as usual. I've worked withe Katie Young for several years and there is a reason I keep coming back - excellent customer service and competitive pricing."
We responded:
"Thank you so much for the 5-star rating, Eric! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Oliver Record Frank

May 19, 2026

5  out of  5
rating by Oliver Record Frank
"Easy to work with, very helpful."
We responded:
"We are grateful for your 5-star review, Oliver! Thanks for taking a moment to share your positive rating of State Farm Agent Katie Young’s Team here in Springfield . "
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BILL Zenke

May 18, 2026

5  out of  5
rating by BILL Zenke
"Katie is total professional along with being so easy to work with! Sent me to the people who solved my issue. Katie deserves a raise !!! 😁👍"
We responded:
"BILL, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Katie Young’s Team—we are always here to help!"
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George Benedict

May 13, 2026

5  out of  5
rating by George Benedict
"Been with Katie Young for many years. Always great to work with."
We responded:
"Thanks, George! Thankful we get to serve you and your family!"
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Brayden Reynolds

May 11, 2026

5  out of  5
rating by Brayden Reynolds
"Very helpful!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Katie Young’s Team."
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Chelsea Eichler

May 8, 2026

5  out of  5
rating by Chelsea Eichler
"Such an easy set up and great communication"
We responded:
"Chelsea, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Katie Young’s Team!"
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Lauri Skeeters-Smith

May 1, 2026

5  out of  5
rating by Lauri Skeeters-Smith
"Wyatt from Katie Young State Farm Insurance agency was amazing to work with. He was very patient with my many questions and also saved me thousands on home owners and vehicle insurance!! Give them a call!!"
We responded:
"Thank you for the fantastic review, Lauri! We are always here to help with your insurance needs here in Springfield . "
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steve clark

May 1, 2026

5  out of  5
rating by steve clark
"Kolton provided great customer service in a professional manner. As a new customer I am very pleased and confident this relationship will continue and only improve."
We responded:
"Thank you so much, Steve! "
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Melissa Brown

May 1, 2026

5  out of  5
rating by Melissa Brown
"They are always friendly and get right back to u to help.. never have had a problem with them. They r great."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Katie Young’s Team. "
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Michael Putnam

April 30, 2026

5  out of  5
rating by Michael Putnam
"While trying to purchase a vehicle from CARVANA. Katie Young’s staff spent 2 days 7text messages and 4 phone calls trying send the right documents to make CARVANA happy. Thank you Diane and Colton"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Gayle Finigan

April 30, 2026

5  out of  5
rating by Gayle Finigan
"Highly recommend Katie Young and her knowledgeable, friendly staff."
We responded:
"Thanks so much for the amazing review, Gayle! We really appreciate your support here in Springfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"