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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Richmond

July 11, 2026

5  out of  5
rating by Jessica Richmond
"Danielle was extremely helpful, spent extra time with my daughter and I both on the phone getting my daughter’s insurance set up. I’ve not had a bad experience since switching to you guys 😊"
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Schuyler Marsters

July 7, 2026

5  out of  5
rating by Schuyler Marsters
"Danielle was easy to talk to and had great customer service skills. She put together life insurance policy options for me and my family and went over every detail very thoroughly. Each option was created for our specific situation and i couldn’t be happier with the service. Also, the prices were very reasonable."
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steve cook

July 6, 2026

5  out of  5
rating by steve cook
"We have multiple policy’s with Katie. Home, auto, and rentals. Always a pleasure to business with."
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Kathy Vizral

July 3, 2026

5  out of  5
rating by Kathy Vizral
"Danielle was super friendly and helpful getting my new home, auto and renters insurance set up. So easy to work with and was patient answering all my questions."
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Aaron Lawler

July 3, 2026

5  out of  5
rating by Aaron Lawler
"Katie & her team have always been so helpful and knowledgeable on all my insurance needs. It is so nice to talk to an actual person on the phone and even come into the office for a face to face.
-Amanda & Aaron Lawler"
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Aaron Gillingham

July 2, 2026

5  out of  5
rating by Aaron Gillingham
"A family member who recently graduated from college just moved to the area. Katie Young Insurance was recommended to us as someone local in Springfield, IL by our State Farm agent who is in another state. A great experience - easy process, great follow up. Kolten did a great job, highly recommend!"
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misty Hatcher

June 30, 2026

5  out of  5
rating by misty Hatcher
"Kitty Young has been my agent for several years and her and her entire team are kind, competent, genuine, easy to talk to and so helpful. It doesn’t matter the time of the day. It doesn’t matter if you’re stressed out if you’re upset if you’re angry if you’re frustrated, everyone that I have spoken to at her office has gone above and beyond to be kind to make sure that your needs are taken care of and do anything and everything that they can. I highly recommend her and her agency to anyone and everyone so if you’re looking for a new insurance company or if you just wanna be with one that actually cares about you and your family And her insurance family you will not be let down"
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Janette Smith

June 30, 2026

5  out of  5
rating by Janette Smith
"Katie’s staff are always prompt in returning calls or text messages as well as assisting with all questions! I highly recommend her and her staff for all your insurance needs!"
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Mary Ann Brandon

June 30, 2026

5  out of  5
rating by Mary Ann Brandon
"Danielle Gave great service as she guided me through the process of the insurance policies on our vehicles and went above to help us download the safe Safe drive I’ve been with State Farm since 1969."
We responded:
"We appreciate your review, Mary. We are so happy that you had such a wonderful experience with State Farm Agent Katie Young’s Team here in Springfield ! "
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Gabriel Weaver

June 26, 2026

5  out of  5
rating by Gabriel Weaver
"My husband and I recently relocated from another state and were urgently looking for auto insurance. Wyatt helped us quickly and got us the best rate possible! He was very professional and answered all of our questions. Would highly recommend!!"
We responded:
"We are grateful for your 5-star review, Gabriel! Thanks for taking a moment to share your positive rating of State Farm Agent Katie Young’s Team here in Springfield . "
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Shaun Thrasher

June 25, 2026

5  out of  5
rating by Shaun Thrasher
"Katie has been my insurance agent for years. Her and her team are prompt, compassionate, and thorough. When most people think of insurance, they think it’s a chore, but Katie makes insurance enjoyable and easy to understand. If you’re new to town or are shopping around give Katie a call!"
We responded:
"Thanks so much for the fantastic rating, Shaun! We are so glad you had a positive experience with us here on State Farm Agent Katie Young’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Aaron Lawler

June 25, 2026

5  out of  5
rating by Aaron Lawler
"I have been a customer here for a long time and have always had such great service. All the members have a great wealth of information for all the different coverage options. Always pleased to work with them."
We responded:
"We appreciate your review, Aaron. We are so happy that you had such a wonderful experience with State Farm Agent Katie Young’s Team here in Springfield ! "
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K Robert Mayes

June 25, 2026

5  out of  5
rating by K Robert Mayes
"Katie and her dream team have been my trusted insurance provider for my home and auto’s since I moved back to Springfield! They are the best!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Katie Young’s Team. "
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Sheri Dhabalt

June 23, 2026

5  out of  5
rating by Sheri Dhabalt
"On June 11, we had storm damage from trees . I called Katie immediately, and she answered her phone! Within 40 minutes she had a tree company out here cleaning up the damage. I am truly impressed with Katie’s Quick action and checking on us to make sure that no one was hurt! She was at our house the next day Surveying the damage and got the claims started! Katie and her staff are wonderful to work with!!"
We responded:
"Sheri, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Katie Young’s Team is just a call or email away!"
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Rachel Sorenson

June 14, 2026

5  out of  5
rating by Rachel Sorenson
"This was my first experience delving into the insurance world. I did some research and chose to go with Katie Young's Agency. It was a great decision, and her team has been super easy to get ahold of. Wyatt made it an incredibly smooth experience moving forward with the exact coverage I wanted. Absolutely no complaints!"
We responded:
"Thank you so much for the 5-stars, Rachel! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Katie Young’s Team anytime."
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Ally Burkey

June 11, 2026

5  out of  5
rating by Ally Burkey
"The service was amazing, and wonderful!"
We responded:
"We appreciate your review, Ally. We are so happy that you had such a wonderful experience with State Farm Agent Katie Young’s Team here in Springfield ! "
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Harshan Parthiban

June 11, 2026

5  out of  5
rating by Harshan Parthiban
"Phenomenal service. Quite responsive and they guide you through the nuances pretty well! As a customer, I’m super pleased! I’d recommend these folks!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Katie Young’s Team. "
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Galxyy Playz

June 10, 2026

5  out of  5
rating by Galxyy Playz
"Danielle has been very helpful answering all of my questions as well as helping work on different quotes that fit my needs. She has been very understanding and patient through all of my inquiries."
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Maverick

June 9, 2026

5  out of  5
rating by Maverick
"As a first-time homebuyer, the whole home insurance process felt overwhelming. Wyatt with Katie Young's office was patient and guided me through it, making it much easier. 10/10 recommend."
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Terren Saechao

June 8, 2026

5  out of  5
rating by Terren Saechao
"Katie was very patient and helpful to getting me onboard with insurance and informed me of all the important details!"
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Alex Marko

June 5, 2026

5  out of  5
rating by Alex Marko
"The Katie Young State Farm Team were great to work with. They were welcoming, adaptive to how you like to receive communication, very responsive, and incredibly helpful. Danielle created lots of quotes for me to review, so that I could choose the exact policy that was right for me."
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Shailen dabhi

June 5, 2026

5  out of  5
rating by Shailen dabhi
"Katie and Team are very responsive and helpful in times needed. Highly recommend them."
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Kevin P

June 5, 2026

5  out of  5
rating by Kevin P
"I've been trying to switch to State Farm, and they have been working on helping make the transition as easy and as smooth as possible. Making sure that the coverages I'll be getting are tailor made for me. Ensuring that my assets and family are well looked after. It's not about making money for them, it's about protecting their customers. Keep on being great guys. 10 out of 10 for me, and would definitely recommend."
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Iona Mendenhall

June 4, 2026

5  out of  5
rating by Iona Mendenhall
"Katie young and her team are very awesome they've helped me out a lot"
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Functioning dysfunctional Momma

June 4, 2026

5  out of  5
rating by Functioning dysfunctional Momma
"I’ve been with Katie Young at State Farm for several years. Katie and her staff have always been professional, explanatory, helpful and friendly. On top of all of that, Katie and State Farm have always gotten me the best rates. I did and do my homework, from the first day and still State Farm has given me the best rates hands down.Thank you Katie Young and State Farm!

Your long time customer
Tina"
We responded:
"Thank you for the 5-star review, Functioning! Here on State Farm Agent Katie Young’s Team, we are proud to serve our community and appreciate your recognition. "